PRIVACY POLICY
Privacy Policy
Last updated: April 2026
B&V Trading (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure way.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from bandvtrading.com.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Name
- Billing and delivery address
- Email address
- Phone number
Order Information
- Details of products purchased
- Payment information (processed securely via third-party providers – we do not store full card details)
Technical Information
- IP address
- Browser type and device
- Pages visited and how you interact with our website
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you have opted in)
- Prevent fraud and enhance security
3. Sharing Your Information
We only share your information when necessary, including with:
- Payment providers (to securely process transactions)
- Delivery companies (to fulfil your order)
- Website and analytics providers (e.g. Shopify, Google Analytics)
We never sell your personal data.
4. Marketing Communications
If you subscribe to our emails, we may send you updates, offers, and news.
You can unsubscribe at any time by:
- Clicking the “unsubscribe” link in any email
- Contacting us directly
5. Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our site.
Cookies help us:
- Remember your preferences
- Analyse website traffic
- Improve functionality
You can control or disable cookies through your browser settings.
6. Data Retention
We keep your personal information only as long as necessary to:
- Fulfil orders
- Meet legal and accounting obligations
- Resolve disputes
7. Your Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the details below.
8. Data Security
We take reasonable steps to protect your personal information using secure systems and trusted providers. However, no method of transmission over the internet is completely secure.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
B&V Trading
Email: rob@bandvtrading.com
Website: bandvtrading.com
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.